Customer Service

Customer service specialists are available Monday through Friday, between the hours of 9:00 a.m. and 5:00 p.m. (Eastern Time). Specialists can answer inquiries about orders, shipping, and your customer account.

For assistance, call 1-800-253-6397 and press 2 for Customer Service, or contact Customer Service by email.


American Law Institute Publishers generally ships publications from St. Paul, Minnesota. The shipping time for most publications is 10 to 14 business days.

For express and international shipping, or to make other special shipping arrangements, please contact Customer Service.